■ 14 day cooling off period
The student may cancel an enrolment submitted online within 14 days from the date of submission. We will fully refund the payment of course fees less any bank charges provided that written notice of cancellation is received by Anglo-Continental within 14 days of making the enrolment.

Cancellation, postponement or withdrawal from a course
A course is not transferable but may be cancelled and your payment of course fees will be refunded (except bank charges and non-refundable deposit), provided that written notice of cancellation, postponement or withdrawal is received by Anglo-Continental not less than four weeks before the scheduled date of course commencement. In the absence of such notice, or if less than four weeks’ notice is received no refund of fees can be made. ■ No refunds can be given in the event of withdrawal from the course after its commencement, or for late arrival, early departure, or failure to make use of any of the facilities or activities of the course. In the absence of such notice, or if less than four weeks’ notice is received:
- in the case of cancellation, a fee of £ 500 is payable in lieu of notice;
- in the case of postponement, Anglo-Continental reserves the right to levy a charge to cover administration and accommodation costs incurred on the student's behalf;
- should the application for a visa be refused, we will refund any published fees paid in advance (after deduction of an administration charge of £ 100) provided that you send us a copy of the letter of refusal before the intended start date of the course. Any additional charges for services provided by a third party (such as hotel accommodation, flat rental and courier services) are not refundable.

Curtailment of a course
(Excluding courses with reduced fees)
If a course of more than eight weeks' duration is curtailed by the student, four weeks' notice must be given to the school. If no notice or insufficient notice is given, course fees must be paid in lieu of notice together with any accommodation charges due. In all cases, course fees must be paid for a minimum of eight weeks. If a course of eight weeks' duration or less is curtailed, no refund of course fees can be given. Students must have personal insurance against inability to attend or continue a course for medical or compassionate reasons (see ‘liability and insurance’).

Change of course
(Excluding courses with reduced fees) If, after commencement of a course, the student wishes to change to a course of a lower specification, two weeks' notice must be given to the school. If approved, the change must be made on a scheduled entry date for the new course.
Any refund due will be in the form of a credit towards any required extension of the amended course or towards any subsequent course with Anglo-Continental during the twelve months following the end of the amended course. The credit is not transferable to any other person and no cash refund can be given.