Course Cancellation
Tuition fees are non-refundable once a student has commenced their course.
If a student cancels their course more than 30 days before the course commences, all fees will be refunded.
If a student cancels their course less than 30 days before the course commences, fees will be refunded with the exception of the registration fee (€70). If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing agent (in case of agent bookings). In the event of a group booking cancellation less than 2 weeks before the course commences, fees will be refunded minus a 50% cancellation charge.
If a student cancels their course due to a visa refusal, fees will be refunded with the exception of registration fee and a cancellation charge of €70, however accommodation fees will still apply.
There is a €15 charge on refunds by bank transfer to non-EU bank accounts.
The mentioned penalties will be charged without exceptions, also in the case of visa refusals.
Putting a course on hold
In exceptional cases, a course can be put on hold for up to 12 months after the date the student was registered. The school must be notified in writing at least 30 days in advance of the course start.
If a course is postponed less than 30 days in advance of the course start date a postponement fee of €35 will be charged. The mentioned penalties will be charged without exceptions, also in the case of visa refusals. Please contact the school for further details.
Depending on the new course dates, please note that the Course and Accommodation Summer Supplement may apply.
If a course is postponed for more than 12 months from the date the student was registered, the regular cancellation fees apply and the booking will be treated as a new booking, i.e. new fees (course, accommodation, registration and placement fees, insurance and exam fee) will apply, if applicable.
Postponed courses cannot be rebooked in conjunction with any other offers.
If a course with a past promotion is postponed in line with the postponement periods, and
part(s) of the promotion are not available anymore, the student can make use of any promotion
that may currently be on offer, or request a refund.
Accommodation Cancellation
Accommodation fees are non-refundable once a student has arrived at the accommodation.
Homestay
If homestay accommodation is cancelled more than 30 days before arrival, all accommodation fees will be refunded.
If homestay accommodation is cancelled less than 30 days but more than 14 days before arrival, all accommodation fees will be refunded with the exception of the accommodation placement fee (€70). If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing agent (in case of agent bookings).
If homestay accommodation is cancelled less than 14 days before arrival, all accommodation fees will be refunded with the exception of the accommodation placement fee (€70) and one week’s accommodation. If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing agent (in case of agent bookings).
If homestay accommodation is postponed less than 7 days before arrival, the student will be charged for one week’s accommodation. For students starting in the first week of January, all changes must be done at least 7 days before the winter holidays start, otherwise, this penalty will be charged accordingly.
Homestay accommodation fees are non-refundable if booked for visa application purposes
(visa-required Non-EU students).
All the penalties mentioned above will be charged without exceptions, also in the case of visa refusal or delays.
Residence & Apartments
If residential accommodation is cancelled or postponed more than 30 days before arrival, all accommodation fees will be refunded.
If residential accommodation is cancelled or postponed less than 30 days but more than 14 days before arrival, all accommodation fees will be refunded with the exception of the accommodation placement fee (€70). If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing agent (in case of agent bookings).
If residential accommodation is cancelled or postponed less than 14 days before arrival, all accommodation fees will be refunded with the exception of the accommodation placement fee (€70) and one week’s accommodation. If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing agent (in case of agent bookings).
No refund will be made if a student makes alternative arrangements during their stay and decide not to continue to remain in our accommodation.
No allowance will be made for absence from accommodation during the time arranged or for late arrival or early departure (including postponement).
For students starting in the first week of January, all changes must be done at least 7 days before the winter holidays start, otherwise, this penalty will be charged accordingly.
Residence accommodation fees are non-refundable if booked for visa application purposes
(visa-required Non-EU students).
All penalties mentioned above will be charged without exceptions, also in the case of visa refusal or delays.
Airport Pickup Cancellation
If a student does not arrive at the airport due to a cancelled or missed flight, or at the agreed pick-up point, without notifying Atlas Language School, no refund of the pickup fees can be made.