Cancellations of individual bookings must be received in writing and are subject to the following fees:
4.1 Before Arrival – Tuition and Accommodation
Number of days before arrival – % of total booking cost charged (This excludes any ECO tax)
+28 days -20%
15 to 27 days -35%
8 to 14 days – 50%
3 to 7 days – 65%
1 to 2 days – 80%
no show – 100%
Total booking includes the total cost of the following (for hotels see below):
Accommodation
Tuition
Visa Support
Airport Transfers
Any other additional services or material as specified in the invoice (excluding ECO Tax)
If Maltalingua is forced to cancel a programme, Maltalingua will either provide a suitable alternative or refund payment in full.
Any changes made to a booking, prior to arrival, once payment has been received, are subject to a €50 administration fee.
Where a student fails to arrive at the school, no refund will be made.
For hotels, hostels and other third-party accommodation providers, reservations must be cancelled 30 days prior to arrival to avoid cancellation fees which may amount to the full stay charge.
4.2 After Arrival – Tuition and Accommodation
Should a cancellation be made, after the earlier of the scheduled arrival date or commencement of the course, no refund of fees will be given. At the discretion of Maltalingua, bookings may be postponed to a later date in the year, however, cancellation and/or administration fees may apply.
No refunds are made for any lessons that the student fails to attend for any reason.
Where a student fails to arrive at their accommodation, no refund will be made.
Any monetary refunds due will not be given in Malta. Payment will be refunded to the student in the same way in which it was received. Students who wish to use some of this money to upgrade tuition can do so (subject to availability and an administration fee of €50) – the remaining balance will then be refunded to the student in the same way in which it was received.