REQUESTS FOR REFUNDS FOR FURTHER EDUCATION COURSES

▪ Cancelling your course/enrolment
For enrolments that are completed in advance of the course starting, you can cancel your enrolment at any time prior to the course start date. The College must be notified in writing within this period, by any of the following methods:
▪ Completion of the refunds form available from the course co-ordinator
▪ Email to us
▪ Write to Winsor Education, City Gate House, 25 Moat Lane, Birmingham B5 5BD
If you have informed us of your cancellation before the course starts, and no classes have been attended, you will be entitled to a full refund less a £150 administration fee. Cancellations where any classes have been attended will be treated as a withdrawal.

▪ Withdrawing from your course/enrolment
1. If you choose to withdraw from your course within 2 teaching sessions/classes of the start date of the course you will be entitled to a refund of 50% of the tuition fees (subject to 50% of the tuition fees having been paid, otherwise 50% of the tuition fees will remain payable) (with the exception of clause 3 below)
2. If you choose to withdraw from a course after 2 teaching sessions/classes of the start date of the course, you will not be entitled to any tuition fee refund, and any tuition fees outstanding will remain payable.
3. If you withdraw from a short course, duration of one term or less, you will not be entitled to any refund of tuition fees Examination/registration fees will only be refunded if the College has not paid these to the relevant awarding body.

▪ Non-Refundable Fees
▪ There is no refund on the Fees instalment plans
▪ Students who have made Late Payments will not be entitled to a refund.
▪ Students who have poor attendance or have breeched college code of conduct or any Home Office regulation will not be entitled to a refund.

▪ Course cancellation
If the College cancels a course, or the course does not start due to a lack of support, every effort will be made to offer an alternative course. If no suitable alternative is available, a full refund will be given.

▪ Request for refund in case of visa application refusal
If you are an overseas student and making your application from aboard or UK, there may be circumstances where you may not been granted a visa to study in the United Kingdom by the Home Office. In such case you may or may not be eligible to a refund. In case you are eligible for a refund your fees will be refunded less administration charges of £250/-.
o You WILL BE entitled to a refund if the refusal has been due to the non achievement in the College related points (30 points in case of Tier 4 sponsorship).
o You WILL NOT be entitled to a refund if the refusal has been due to any error from your side e.g. your immigration history, funds, credibility (including interview checks), incomplete application or missing documents (sent to Home Office), forgery or failure to comply with Home Office regulations. (This policy has not been devised to disadvantage any student. The college is forced to make this decision as on each refusal the college loses its 1 licence to sponsor the student for that year)